Jimmy’s Blog
Tips for Cultivating a Culture of Service in Your Company
Employees need to be treated fairly by management to perform at their best. This can also affect the company's customer service culture. According to Shep Hyken, an expert on customer service, an organization will deliver outstanding or substandard customer service...
What it Means to be an Employee-Centric Leader
Are you a former employee of an organization where workers were expendable objects in a machine? Have you worked where the leaders focused on the employees, and your worth was valued and rewarded? Before you leave an organization, take a minute to reflect on how that...
How to Ensure Your Team Starts the New Year Strong
To get everyone off to a good start in the new year, it's crucial to keep your staff motivated. Urge everyone to take advantage of the Christmas season to spend time with loved ones, unwind, and prepare for the new year. When people return to work, as a leader, you...
How to Remain Tuned In During the Holiday Season
The holidays can be stressful. Additionally, if you don't take precautions, the worry and pressure of the season may lead you to miss out on making memories. The best cure is to remain in the moment. Mindfulness is more than just a trend - it's a way of being present...
Delegating Tasks for Better Productivity
Many managers waste time and energy when they choose to work alongside their employees rather than delegate. While it may seem like a smart plan in the short term, doing so actually lowers productivity and increases operating costs. Managers who don’t allow employees...
The Benefits of a Management Course
One of the most challenging aspects of becoming a manager is learning to manage others. Although most of these skills will naturally develop over time, it can be hard to gauge your effectiveness if you're not allowed to do so. People often wonder if management...
How Leaders Set the Tone for the Team
The first 100 days are crucial for new leaders. They can be used to prepare for the challenges and opportunities they will face in their new role. During these early days, it's essential that leaders set the tone for the team. Here are some ways that you can do so....
Best Books on Leadership
Here are some of the best leadership books to help you develop influential leaders. These are resources that help you build effective teams and identify the qualities that great leaders have. These are similar to management and leadership books for CEOs. They also...
How to Welcome a New Team Member
New employees often feel like they have a lot of new responsibilities and faces to learn on the first day. This can be very stressful and overwhelming. When a new employee is welcomed to your team, think about how you can help them get through their first day. Here...
Advice for Conducting Effective Interviews
It can help you build a strong relationship with the candidate and determine if they would be a good fit for your team. It's important that every candidate feels valued and included in the interview process. Having the proper interview guidelines can help you land the...