by Jimmy Lustig | Jan 19, 2023 | Uncategorized
Employees need to be treated fairly by management to perform at their best. This can also affect the company’s customer service culture. According to Shep Hyken, an expert on customer service, an organization will deliver outstanding or substandard customer...
by Jimmy Lustig | Feb 17, 2021 | Blog, James Lustig, Jimmy Lustig, Leadership, Uncategorized
Lots of people buy into the harmful, untruthful notion that success is borne of obsession. People think that to launch a new business, they need to think about nothing else daily. In reality, this prescription will only lead to burnout, exhaustion, and emotional...
by Jimmy Lustig | Feb 17, 2021 | Blog, James Lustig, Jimmy Lustig, Leadership, Uncategorized
With 42 percent of the U.S. labor force working from home and a nearly unimaginable 81 percent of the global workforce having had workplaces fully or partly closed, it may seem like the time to curl up and watch television. But think: You may have no commute, and if...
by Jimmy Lustig | Jan 19, 2021 | Blog, James Lustig, Jimmy Lustig, Leadership, Uncategorized
Everyone has heard the same old song and dance. Work smarter, not harder. Stop spending so much time on social media. Don’t waste time in meetings. Sure, this is all good advice, but it may not be realistic for everyone. Some people need an approach to productivity...
by Jimmy Lustig | Dec 15, 2020 | Blog, James Lustig, Jimmy Lustig, Leadership, Uncategorized
Remember the last time someone appreciated you for doing a fantastic job? How did it feel? Awesome, right? Every worker needs a pat on the back. Recognizing the efforts of employees can motivate them to perform better next time. Additionally, appreciation instills a...
by Jimmy Lustig | Dec 15, 2020 | Blog, James Lustig, Jimmy Lustig, Leadership, Uncategorized
Every big and small business manager acts as a role model for their staff. Their attitude and behaviors towards work and colleagues set the standards of what is expected from others. If a manager treats everyone with respect and delivers exceptional service to...
